Privacy Policy

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At TW Essentials, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website, purchasing our products, or interacting with us.

1. Information We Collect

We may collect the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Credit/debit card details or other payment methods (collected securely through our payment processing partners).
• Account Information: Username, password, and account preferences (if applicable).
• Website Usage Information: IP address, browser type, operating system, referring URLs, and browsing behavior on our website.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders, including payment and shipping.
• To communicate with you regarding your orders, customer service inquiries, or promotional offers (with your consent).
• To improve our website, products, and services by analyzing user behavior and preferences.
• To personalize your experience on our website and recommend products that may interest you.
• To comply with legal obligations and prevent fraud or other security issues.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping partners) to complete transactions and deliver our products.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., court orders or subpoenas).
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to:

• Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or adjusting your account preferences.
• Disable Cookies: You can disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.

6. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

support@twessentials.net